The exterior of the active living centre

Sport and Recreation Facilities and COVID-19

The facilities that continue to be impacted by the closure include:

  • Joyce Fromson Pool
  • Joe Doupe Recreation Centre (Bannatyne campus)
  • Max Bell Centre
  • Investors Group Athletic Centre
  • the Sport and Recreation areas of Frank Kennedy Centre

Impacted programs include:

MINI U PROGRAMS

In support of efforts to encourage social distancing, we have made the decision to:

  • Cancel the remainder of winter programs and group bookings (effective March 13 – April 12).
  • Cancel spring break camps and programs
  • UPDATE MAY 20: Cancel all summer programming (see refund important refund information below)

The safety of our community—and especially our children—is our highest priority.

We sincerely apologize for the inconvenience.

We value your business, and thank you for choosing Mini U as a place for your child to learn, thrive and discover. 

JUNIOR BISONS

All Junior Bisons spring and summer programs have been cancelled. Bison Sports will continue to provide updates regarding programming as they are available. Junior Bisons programming is integral to the future of Bison Sports. We value the relationships we have built with our Junior Bisons athletes. We look forward to welcoming new Junior Bisons athletes once we are able to return to training together at UM.

RECREATION SERVICES

Group fitness classes and programs will be cancelled effective at the close of business hours Friday, March 13 at 10 p.m. An automatic process of membership holds or extensions will occur during this suspension of operation.
 
UPDATE JULY 15: We are happy to re-open our doors on Monday, July 27 and welcome you back to the Active Living Centre. The Recreation Services team has been working hard behind the scenes to ensure a safe return for everyone.

Please take the time to read about our commitment to health and safety, changes to services, and what to expect when you come to the Active Living Centre.


SPORT AND RECREATION FEE

The Sport and Recreation Fee will not be applied to tuition for Summer Term 2020. No action by the student is required. If fees have been paid, a refund will be processed. Otherwise, this fee will not be applied.


REFUNDS 

We are currently working through refunding all programs originally schedule to start between April and June.

Mini U Programs:

If you paid online for your summer camps, your refund will be processed automatically and will appear on your credit card in 4-6 weeks. If you paid in-person, or over the phone, please contact our customer service team Monday through Friday from 9 a.m. to 4 p.m. at 204-474-6100 to arrange for a refund.

Junior Bisons:

Refunds will be processed automatically and will appear on your credit card in 4-6 weeks.

Winter Term Programs:

A prorate credit will be placed on our account for any classes cancelled, which is valid for one year.

Online Registrations:

If you registered and paid for your program online with a credit card, your full registration fee paid will be automatically refunded within the next month. 

Cash or Cheque Registrations:

If you paid for your program with cash or cheque, we will issue a full refund  via cheque, to be sent to the payee by mail.  Please note this process may take several weeks to receive your refund. 

In-person Debit or Credit Card Registrations:

If you registered for your program in-person and paid with debit or credit card, a credit will be placed on your account. 

If you prefer a refund, rather than a credit, we kindly ask you make this request when we reopen our business. 



The decision to suspend operations of these facilities does not come lightly, but the safety of our community is our highest priority. Working continually with the rest of UM, health care experts and public health authorities. our goal is to resume operations of our fitness facilities at a time deemed appropriate to do so.

Your business and interactions with UM’s Sport and Recreation Facilities are of great value to us and we sincerely apologize for this inconvenience. We know how integral our fitness and recreation spaces are to the physical health and well-being of our community. During this time we want to encourage you to continue your active lifestyle, whether walking outdoors or using equipment you may have access to in your own home.   

Thank you for your understanding as we engage in this precautionary measure to ensure the safety, health and well-being of our community.

Our aim is to update our community on this matter as frequently as possible through updates on this page.  

For all COVID-19 updates from the University of Manitoba, please visit umanitoba.ca/coronavirus.