Getting started
Create an IT ticket to request assistance with UM Learn course maintenance. Someone from the IST Service Desk will contact you to ask for more information and assist you.
Request course maintenance help
Please provide the following information in your ticket:
- course maintenance type
- course name
- course code
- your role (i.e. student, grader, instructor or teaching assistant).
You may also be interested in
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The Centre for the Advancement of Teaching and Learning (CATL) - UM Learn
Visit CATL's UM Learn page for UM Learn features, how to access UM Learn, watch tutorials, receive support links, or book training or consultation.
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UM Learn - Request enhancement
Request features or enhancements for UM Learn.
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UM Learn - Request consult
Request consultation and advice about UM Learn from IST.
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UM Learn - Report a problem
Notify IST about UM Learn performance issues.
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UM Learn - Tool-based support
Request support for tools and widgets used in UM Learn such as Content, Calendar, Grades, Discussions and Quizzes.
Need help?
Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555