2020-21 Fall and Winter Term residence update

Student Residences will be open and operational for the 2020-21 academic year. Although some residence buildings and/or room types will not be available for the Fall Term, usual residence operations and services, including residence dining, will be offered as broadly as possible throughout the academic year. For the Fall 2020 Term, we will be offering accommodations in Pembina Hall and Arthur Mauro residences with single occupancy only.

If you are interested in living in residence for the 2020-21 academic year, some rooms are still available in Pembina Hall Residence; Arthur Mauro Residence is now full but you may request to be put on a waiting list. To apply, visit the Residence Application page in the residence portal. 

We have compiled some information based on questions we have received from student correspondence and hopefully will provide you with a better idea of what living in residence will look like in 2020-21.

If you have questions about residence that is not found here, please feel free to contact our office at residence@umanitoba.ca and we will answer your questions as soon as possible. You may also chat live with our residence staff Monday to Friday from 9:00 a.m. - 4:00 p.m.

Residence Frequently Asked Questions:

Can I live in residence this fall even if my classes are online?

Yes. We recognize that more than ever, students need to stay engaged and require a supportive learning environment. We are committed to continuing to provide on-campus living options to UM students this year and our Residence Life team is working on new and creative ways to create such an environment despite the social limitations that may present itself due to COVID-19.   

To apply, visit the Residence Application page in the residence portal.

What are you doing to make Student Residences as safe as possible?

The health and safety of every student living in residence is of paramount importance to the University of Manitoba. Under the guidance of public health officials and in compliance with regulatory requirements we have and will continue to take a variety of measures to maximize safety in our community. These include, but are not limited to:

  • Restricting rooms to single occupancy
  • Limiting common area occupancy to allow for proper physical distancing , e.g., lounges, study areas, etc.
  • Physical distancing floor markers in higher traffic areas
  • Expanded cleaning and disinfection practices in all common areas and high touch surfaces
  • Providing self-isolation spaces and protocols for residents if needed
  • Plexiglass shields at service counters
  • Monitoring and/or restricting guest traffic in our buildings 

Can I live in any building I choose this year?

For the Fall Term, only Pembina Hall and Arthur Mauro Residences will be available. Arthur Mauro suites will be single occupancy for the Fall Term but may change to double occupancy, i.e., you may be assigned a roommate for the Winter Term (dependent on public health recommendations at that time). Students can choose to live in either building with the exception of students 27 years or older. Rooms on the 6th floor of Arthur Mauro Residence will be assigned to applicants 27 years or older.  

Room and meal plan rates

Why are Mary Speechly and University College closed this Fall?

Traditional dorm style residences with community bathrooms and showers have more obvious challenges as it relates to physical distancing and disinfection frequency. At the present time and with health and safety in mind, we have opted to only offer accommodations with in-suite private bathrooms and showers.

Can I request a roommate for the Fall Term?

At this time, double occupancy and roommate requests will generally only be granted for same family members wanting to share accommodations; some other exceptions may apply. Please contact our office by e-mail to request this type of accommodation.

If I make a deposit on a room for the Fall Term, can I get my money back if my situation changes or I change my mind?

After you pay your deposit, you will have up to July 31, 2020 to receive a full refund (provided we have received a written cancellation request). 50% deposit refund if cancellation received by August 20. Deposits cannot be carried over to future terms.

With classes being offered mostly online, do I need to be a full-time student to live in residence?

Yes. Only full-time students, i.e., minimum 9 credit hours per term for undergraduates, are permitted to live in residence. Contact our office if you are not sure if you qualify as a full-time student. 

What will residence dining look like in the Fall Term?

The Fresh Food company (Residence Dining Hall) will be open and will continue to offer a variety of meal plans to choose from. The standard number and variety of stations, menu options and the all-you-care-to eat concept will be offered for the 2020-21 academic year; however the number of persons permitted in the dining hall and self-service options will be dependent on prevailing public health orders/restrictions. Take-out options will be available for all meals and online/mobile app ordering will also be introduced to mitigate the number of persons in the dining hall at one time. 

Will the community kitchens remain closed this year?

The number of students permitted to gather in one place is dictated by Public Health orders/restrictions and our ability to manage those spaces with proper protocols and safety measures in place. Until such time, the community kitchens will remain closed.

Will lounges and other common spaces remain open?

Currently, our lounges and study spaces remain open with limitations on the number of students permitted in that space at one time. We anticipate that this will continue for the Fall Term but is ultimately dictated by Public Health orders/restrictions. 

What will Orientation look like?

Orientation will look a little different this year but we are working on new ways to welcome and connect new UM students to our community with a combination of fun and unique small group events and virtual programs. 

What will move-in weekend look like?

We are implementing specific check-in time slots for students that are moving in so they can meet one-on-one with a representative from Student Residences that can answer questions as well as give information on new policies and safety measures. All check-ins will be contactless and each resident will be given an appointment time of 30 minutes. Our move-in period will extend beyond the traditional move-in weekend to allow incoming residents more flexibility for arrival.

Can I move-in early and will I have to self-isolate if I arrive from outside of Manitoba? Do I have to tell you that I am self-isolating?

Residents arriving from outside of Manitoba will be required to declare this during the application process. Students can self-isolate in their designated rooms for Fall upon arrival. Student Residences will provide isolation kits for those residents and Residence Life staff will provide contactless meal deliveries and garbage/recycling pick during this isolation period. If the resident arrives before move-in weekend, there will be a daily prorated charge for room and meals provided. All residents that are self-isolating on campus will be asked to use the COVID-19 Online Screening Tool and monitor their own health regularly.

I am worried about getting sick. What can I do to prevent getting sick or spreading the virus after I check in?

In addition to including regular handwashing/sanitizing into your daily routine, all residents should practice physical distancing to avoid close contract (within two metres) with anyone.  Student Residences has taken steps to make physical distancing easier by limiting the amount of residents allowed in common spaces and elevators and the use of floor marker indicators in high traffic areas. All programs offered by Student Residences will be guided by physical distancing guidelines as set out by the Province of Manitoba.

I am still interested in living in residence but not until January. Can I defer my application?

If you do not respond to your Fall room offer or cancel your Fall application, you may reapply for the Winter term once that application process begins - likely in October. You will be notified by e-mail when that application is available. Your $50 application fee will automatically be carried over. 

I applied to live in residence for the full academic year, but now I only want to live in residence for the Winter Term. What steps do I need to take to make sure I get a room for the Winter Term?

You will not need to pay another $50 residence application fee for January 2021 if you have already paid one for Fall 2020. However, we are implementing a new online residence application system which will require you to create new login credentials on the portal. We will send you an e-mail with further instructions when we begin accepting applications for the Winter Term only. Please check your e-mail regularly for updates.

I am interested in living in residence for the Winter term only and have not applied yet. When can I do this?

Applications for the Winter term will be made available sometime in early Fall. Please check our website regularly for updates.  

Summer accommodation

We are not accepting new summer lease applications at this time. 

Students who have been approved to stay in residence between May 1 and August 15 will be housed in Pembina Hall Residence (PHR) which is comprised of single-occupancy units complete with private washroom/shower facilities.

Health and safety

The health and safety of every student living in residence is of paramount importance to the University of Manitoba. To help flatten the curve and contain the spread of COVID-19, all residents that remain in our community need to make every effort to adhere to the variety of measures we have implemented to maximize safety at this time. These include:

  • Social/physical distancing at all times in all common spaces that remain open
  • Mandatory meal plan (see Dining for details)
  • Washing hands regularly and cough etiquette
  • Absolutely no guests in residence at any time
  • Limiting elevator capacity to 2 at a time
  • If you feel unwell, please remain in your room

In addition to regular cleaning duties, caretaking staff are taking additional measures to wipe down high-touch areas like door handles, elevator buttons, and light switches. At the dining hall, we have added more hand sanitizers at entry and exit and there is a staff person in the dining hall dedicated to cleaning surfaces.

If you have received a health care directive to self-isolate, Student Residences has a protocol in place that would allow students to self-isolate in their own room and would include meal delivery service. In these cases, it is imperative that you contact one of our residence staff members immediately.


Due to COVID-19 public health directives and safety measures, residence community kitchens will be closed during the summer months beginning on May 1. In its place will be a subsidized monthly summer meal plan that residents are required to purchase for all monthly leases during the period of May 1 to August 15.

The meal plan consists of 14 meals per week at the Fresh Food Company (Dining Hall). The meal plan details are as follows:

Lunch daily: 11:00 am – 2:00 pm
Dinner daily: 4:00 pm – 7:00 pm

View a sample weekly menu

All meals are take-out only. A vegetarian option will be available during each meal service and most beef and chicken recipes will include Halal. Where this is not possible, a separate Halal option will be available. The cost of the meal plan is $400 per month.

Move-out or change of plans after May 1

If your plans for the summer have changed or want to cancel your summer lease, please contact summer.residence@umanitoba.ca as soon as possible. Cancellations for June, July, or August leases should be received no later than May 22, 2020.

Off-campus housing

For off-campus housing, visit Places 4 Students. For information about your rights and responsibilities as a tenant, including questions about rent payment and evictions visit the Residential Tenancies Branch.