Mobile Devices - Lost or Stolen

1. If you lose your mobile device or it is stolen, contact the IST Service Desk at 204-474-8600 or email servicedesk@umanitoba.ca.

2. The Telephone Office will immediately suspend usage with Bell to prevent any unauthorized charges (You are responsible for any charges incurred until the Telephone Office is notified).

3. The Telephone Office will contact Bell to have the lost or stolen device marked as stolen so that the device cannot be used with another carrier.

4. The Telephone Office will determine if you are eligible within your existing Bell Mobility contract to upgrade your device at this time and any penalties that may apply.

5. The Telephone Office will assist with either upgrading your device or obtaining a loaner or rental device for the remainder of your contract term.


IST SERVICE DESK

Mon - Fri: 8am to 8pm
204-474-8600 or
Chat Now button with link

Walk-In:
Fort Garry
123 Fletcher Argue
Mon - Fri: 8am to 8pm

Join the queue:

Text your name to 431-631-0844
or scan the QR code below:

Fort Garry QR code

Bannatyne
230 Neil John Maclean Library
Mon - Fri: 8am to 4:30pm

Join the queue:

Text your name to 431-631-6555
or scan the QR code below:

bannatyne campus QR code

New! Submit requests & check ticket status online at: umanitoba.ca/ist/service_catalogue/