CallPilot Desktop Messaging

CallPilot Desktop Messaging provides access to voice mail messages from your email inbox. You do not lose the ability to access messages through your desk phone. When a new message arrives, you are notified by the red light on your desk set and by the indication of a new voicemail in your email inbox.

There is a $2.00 monthly charge for desktop messaging. (Regular voicemail is $4.00/month. Adding desktop messaging increase the monthly charge to $6.00.)

There are two ways to activate desktop messaging:

  • The simplest way is to have IST configure your Call Pilot mailbox for you. You will start receiving all new voicemail messages in your email inbox and they will play through your default  .wav player.  Unless you indicate otherwise we will assume your email address is   Please note that you will have to delete your messages twice: from both your email client and on from your desk set.
  • Also available is a web-based interface (called MyCallPilot) that gives you the ability to configure your email forwarding, change greetings, create distribution lists and other functions without having to install any additional software on your computer.  (See below for instructions on how to configure this.)

To place an order with IST for desktop messaging please click here:

MyCallPilot Configuration:

1. Log on to:

2. Click Configure and enter for Call Pilot server, the first 6 digits of your phone number

Network Shortcut and for LDAP FQDN.  See screen shot below:

Call Pilot Configure

3. Log into MyCallPilot using your voicemail box number and password. Click on Call Pilot Features,  then click on  Message Forwarding Rule and then click on Configure Rule. Configure as per the screen shot below:

Edit Message

For support please call Mark Monfette at 9837 or



Mon - Fri: 8am to 8pm
204-474-8600 or


Fort Garry
123 Fletcher Argue
Mon - Fri: 8am to 8pm

230 Neil John Maclean Library
Mon - Fri: 8am to 4:30pm

New! Submit requests & check ticket status online at: