2021 Fall Term

Student Residences will be open and operational for the 2021-22 academic year, and we are currently accepting applications. Our occupancy plans are based on a phased reopening model, taking into account anticipated public health restrictions, and demand. Over 500 single occupancy residence spaces in both Pembina Hall and Arthur Mauro residences will be made available initially for the Fall Term, but more spaces – including double occupancy in Arthur Mauro - will be added if public health orders permit.

Deposits made on any room offers are fully refundable provided cancellations are received on or before July 31.

  Apply for residence  


Applications for the Summer Term are still being accepted and spaces are available. The residence application portal for the Fall and Winter Terms are also open.

Health and safety

The health and safety of every student living in residence is of paramount importance to the University of Manitoba.

At this stage of the pandemic, one of the most important steps you can take to protect yourself and others from COVID-19 is to get vaccinated when you are eligible to do so. If you are an international student, having your vaccination prior to your arrival is preferred but international students can book vaccination appointments immediately after arrival in Winnipeg as long as their stay in Manitoba is at least 30 days. The vaccine will be provided at no cost and some form of government-issued ID such as a passport will have to be presented to receive the vaccine.

See the University’s vaccine information webpage for more information.

International students coming to live in residence who are fully vaccinated (with Health Canada approved vaccines) at the time of arrival are exempt from the 14-day quarantine requirement. Proof of vaccination will be required at the time of check-in to residence. Students who are not fully vaccinated or cannot provide proof of vaccination upon arrival must self-isolate in their residence room or provide supporting documentation that they have self-isolated for 14 days at a hotel or another off-campus location.

Under the guidance of public health officials and in compliance with regulatory requirements we have and will continue to take a variety of measures to maximize safety in our community. These include, but are not limited to: 

  • Restricting rooms to single occupancy 
  • Limiting common area occupancy to allow for proper physical distancing , e.g., lounges, study areas, etc. 
  • Physical distancing floor markers in higher traffic areas 
  • Mandatory mask requirement in all indoor spaces and where social distancing is not possible 
  • Expanded cleaning and disinfection practices in all common areas and high touch surfaces 
  • Providing self-isolation services (including meal delivery) for residents 
  • Plexiglass shields at service counters 
  • Monitoring and/or restricting guest traffic in our buildings with added access control staff 
  • Hand sanitizing stations outside lounges and in lobbies 

In addition to regular cleaning duties, caretaking staff are taking additional measures to wipe down high-touch areas like door handles, elevator buttons, and light switches. 

If you have received a positive COVID-19 test or a health care directive to self-isolate, Student Residences has a protocol in place that would allow students to self-isolate in their own room and would include meal delivery service. In these cases, it is imperative that you contact one of our residence staff members immediately. 

Current Restrictions in Residence: 

  • Community kitchens are closed 
  • Lounges and all other common areas in residence are closed 
  • No outside guests are permitted 
  • Residents can designate two other residents, i.e., designated groups of three, who can visit one another in each other’s rooms. 
  • Dining room seating area closed. Takeout only. 


Meal plans for the Summer Term start on Saturday, May 1, 2021. The Fresh Food Company (FFC) will be open daily for take-out from 11:30 am – 2:00 pm and 4:30 pm – 7:00 pm. The FFC will continue to offer an all-you-care-to-eat service throughout the summer at all of its newly renovated dining stations.

Self-isolation in residence

Arrival and move-in

As per Manitoba public health orders, 14 days of isolation is required for all individuals returning to or coming to Manitoba from all jurisdictions – international or domestic. Individuals who travelled internationally must go into self-isolation (quarantine) for the remainder of their 14 days from the date of arrival to Canada upon arriving in Manitoba. The days in self-isolation (quarantine) at port of entry count towards the 14-day period. Please see the Manitoba government guidelines for more information.

For your support and convenience, we are permitting you to self-isolate in your designated residence room upon arrival, but please note that Student Residences does not provide airport pickup. The Manitoba Public Health Act requires that you travel directly to where you are self-isolating. Ground transportation options, e.g., taxi, Uber, can be found here. You will be required to wear a mask with all transportation services. You may not use public transportation until your self-isolation is completed.

Move-in arrangements must be made ahead of time and are by appointment only. This can be completed on the application portal where you will be asked to select a move-in appointment. If your flight changes or cannot make your move-in appointment time, please notify us of the change as soon as possible by e-mailing residence.response@umanitoba.ca.

When you arrive, you will be checked in by one of our residence staff. No guests are permitted to assist you with your move-in but you will receive a moving cart to help move your belongings. You will receive your keys, general residence information and specific information about self-isolation and the services that will be provided to you for the 14 days. You will also receive an isolation kit with some essentials that will help you through this period. See Self-Isolation Basics and Self-Isolation Dining for more information.

Basic things to make sure you have with you upon arrival:

  • Bedding and towels
  • Electrical outlet adapter
  • Computer or smart phone (consider an ethernet adapter in case of wi-fi connectivity issues)
  • Non-perishable snacks
  • Toilet paper and toiletries

International travellers entering Manitoba after January 7, 2021 are encouraged to be tested for COVID-19 immediately upon arrival in Manitoba, regardless of if they are displaying symptoms, and whether they are visiting Manitoba or are returning from out of the country.
Please visit the Government of Manitoba website for more information. We strongly encourage you to get tested for COVID-19 immediately upon arrival in Manitoba.

You will be responsible for making an appointment with a provincial testing site when you arrive, and then a subsequent appointment after 7 days. University of Manitoba staff cannot make these appointments on your behalf – you must communicate directly with Health Links in order to arrange for COVID-19 testing appointments. 

In order to make an appointment you can:

- Call toll free at 1-855-268-4318 for an appointment of COVID testing.

- You can also book your COVID 19 testing appointment online here: https://patient.petalmd.com/login?groupId=5930&locale=en

If you do not have access to a private vehicle and cannot otherwise attend to a testing site on your own, Call Health Links (204-788-8200) and they will help you develop a plan to get you to a health facility safely. All Winnipeg testing sites are listed here:

For eligible international students covered by the Manitoba International Student Health Plan (MISHP) who are required to be tested for COVID-19 in approved testing sites, the medical expenses incurred for testing will be covered under your plan. For more information, please visit mishp.ca.


As of November 21, 2020, all travellers entering Canada, must report daily to ArriveCAN after entry.

You must report in order to:

 - Confirm that you've arrived at the address you provided for your quarantine or isolation location within 48 hours of your entry into Canada

 - Complete daily COVID-19 symptom self-assessments until the completion of your quarantine period or until you report symptoms

If you don't complete your reporting after you’ve entered Canada, you may receive phone calls or public health follow-ups.

Self-isolation basics

  • Self-isolation/quarantine related to travel will be 14 days long. For example, if you arrive on May 5 at 10:00 am, you will be in isolation until May 19 at 10:00 am. Days in isolation (hotel) at port of entry will be subtracted from the 14 days.
  • Self-isolation/quarantine means you do not leave your room (unless for a medical appointment). You will be unable to access any of the public spaces in our buildings including lounges, corridors, offices, laundry rooms and auxiliary spaces. Meals will be delivered, some water bottles will be supplied, and the tap water in your room is completely safe and drinkable.
  • If there is anything that you need during self-isolation please reach out by email to residence.response@umanitoba.ca. Someone will respond as quickly as possible to your inquiry. Please do not leave your room to visit the AVM Housing Office or Pembina Hall Residence Life Office.
  • Isolating for 14 days can be mentally challenging for most people and we strongly encourage you to reach out to us if you require support or visit the UM’s Health and Wellness website
  • During your self-isolation, we ask you to follow Manitoba Health's guidelines for self-monitoring your symptoms. This includes:
    • Taking your temperature twice per day – morning and evening (a thermometer and temperature tracking sheet will be provided in the isolation kit.)
    • Take the Manitoba Online COVID-19 Screening Tool to determine if you are having relevant symptoms and need to be tested or need to contact Health Links. You can also call 1-877-308-9038 for the tool in an interactive voice response format (IVR).
    • If the online screening tool advises you to seek medical attention you must contact Health Links Info Santé at 204-788-8200 or toll free at 1-888-315-9257.
  • Garbage bags will be supplied and you can leave garbage outside your door. It will be picked up regularly.
  • For laundry service, an e-mail request is required. Laundry will be sent out for cleaning by an external vendor and the expense will be charged back to the student.
  • All mail or parcels will be delivered directly to your door by a member of our staff. External food delivery services, e.g., Skip the Dishes, Uber Eats cannot not be delivered to your room by our staff and delivery drivers are not permitted to enter the building.

Self-isolation dining

Once you check-in or notify our staff that you require self-isolation services, a meal order form will be sent to you electronically. At the bottom of the form there is a place to click and submit the form. Please use this to submit the meal form. Meal order forms are for a one-week period only. Completed meal order forms are required in order to receive meals.

  • Unless otherwise noted, meals are delivered 3 times per day directly to your door between 9-10 a.m. (breakfast), 12-1 p.m. (lunch) and 5-6 p.m. (dinner).
  • The number of meals you receive is up to you. If you complete a weekly form indicating you want X number of meals, this is what you will receive.

If you have concerns about dietary restrictions, a meal was missed, or any meal related inquiry, please e-mail isolationmeals@gmail.com directly. If you do not receive a timely response, please contact residence.response@umanitoba.ca.

Information about fees related to self-isolation requirements

There is an additional fee of $200 for travel related self-isolation services along with your room charges. The fee covers wellness checks, essential items, meal delivery and garbage pick-up. Meal selection charges will be added if the meals requested exceed your contracted meal plan.

Please contact our office directly for specific fee information and rates that may apply to you.

Students with a meal plan:

Self-isolation meals are generally included in your meal plan. However, if the number of meals you select to be delivered during self-isolation exceeds the weekly meals prescribed by your meal plan, each additional meal will be charged at a rate of $10 per meal.

We will adjust your residence fee account accordingly and any amount owing will be due with standard residence and tuition fees.

Off-campus housing

For off-campus housing, visit Places 4 Students. For information about your rights and responsibilities as a tenant, including questions about rent payment and evictions visit the Residential Tenancies Branch.

Most commonly asked questions for students in residence

Can I live in residence even if my classes are online?

Yes. We are committed to providing on-campus living options focussed on safety, support and convenience for UM and ICM students throughout the year – including the summer.

To apply, visit the Residence Application page in the residence portal.

Can I live in any building I choose this year?

Only Pembina Hall and Arthur Mauro Residences are available for occupancy at this time and are single occupancy only. Additional housing options may be offered as public health order restrictions are eased.

How do I know which common spaces are open in residence?

The opening, closing and limitations of common spaces are dictated by current public health orders. As restrictions change, residents are updated on the availability of common spaces. We are continually consulting with University and government officials for interpretations and how public health orders affect community living to ensure that the measures we put in place are consistent with regular households and are applied correctly.

Can I request a roommate this year?

At this time, double occupancy and roommate requests will only be granted for same family members wanting to share accommodations; some other exceptions may apply. Please contact our office by e-mail (residence@umanitoba.ca) to request this type of accommodation.

Do I need to be a full-time student to live in residence?

While only full-time students (i.e., minimum 9 credit hours per term for undergraduates) are permitted to live in residence during the Fall and Winter Terms, this is not a requirement for summer. Contact our office if you require further information: residence@umanitoba.ca.

I am interested in living in residence for the Summer Term, is it too late?

Applications for the Summer Term are still being accepted and spaces are available. For more information go to the Summer Term residence webpage or:

Apply for Summer Term residence now


I am not sure whether I will have in-person classes for Fall Term until I register later this summer. Should I still apply for residence now?

We recommend that you apply to residence as soon as possible. Until we reach a waiting list, your application will hold your space until formal room offers are made and deposits are required in June. Deposits are fully refundable on or before July 31 if you choose to cancel. Application fees are non-refundable.

Can I apply to live in residence starting in the Winter Term (January)?

Yes. The January to April 2022 application portal is available now. Application fees for Winter Term only may be transferred from Full Academic Year applications that were previously cancelled.

Apply for 2022 Winter Term residence now

Will I have to self-isolate if I arrive from outside of Manitoba? What if I am already vaccinated?

Provincial and federal public health orders specify that anyone entering Manitoba/Canada is required to self-isolate for 14 days unless they are fully vaccinated. Please see the COVID-19 provincial travel restrictions webpage or Government of Canada website for more information.

All residents that are self-isolating on campus will be asked to use the COVID-19 Online Screening Tool and monitor their own health regularly.

What are you doing to make Student Residences as safe as possible?

The health and safety of every student living in residence is of paramount importance to the University of Manitoba. Under the guidance of public health officials and in compliance with regulatory requirements we have and will continue to take a variety of measures to maximize safety in our community. These include, but are not limited to:

  • Restricting rooms to single occupancy
  • Limiting common area occupancy to allow for proper physical distancing , e.g., lounges, study areas, etc.
  • Physical distancing floor markers in higher traffic areas
  • Expanded cleaning and disinfection practices in all common areas and high touch surfaces
  • Providing self-isolation spaces and protocols for residents if needed
  • Plexiglass shields at service counters
  • Monitoring and/or restricting guest traffic in our buildings 

I am worried about getting sick. What can I do to prevent getting sick or spreading the virus after I check in?

In addition to including regular hand-washing/sanitizing into your daily routine, all residents should practice physical distancing to avoid close contract (within two metres) with anyone.  Student Residences has taken steps to make physical distancing easier by limiting the number of residents allowed in common spaces and elevators and the use of floor marker indicators in high traffic areas. All programs offered by Student Residences will be guided by physical distancing guidelines as set out by the Province of Manitoba.