Follow these instructions if you would like to cancel your mobile device:
1. Contact the IST Service Desk at 204-474-8600 or by email at servicedesk@umanitoba.ca with the cell phone number and the date you want the service cancelled. IST will help you determine whether the device is still on contract and how it can be cancelled.
2. Devices with finished contracts can be cancelled with no penalty. Cancellations will be done for the next billing cycle. To initiate a cancellation, an email should be sent to servicedesk@umanitoba.ca indicating that it is to be cancelled and when.
3. If a device is still on contract, but no longer needed there are 3 options:
Mon - Fri: 8am to 8pm
204-474-8600 or
After hours, weekends & holidays.
204-474-8600, press 2 to report a critical system outage
Walk-In:
Fort Garry
123 Fletcher Argue
Mon - Fri: 8am to 6pm
Join the queue:
Text your name to 431-631-0844
or scan the QR code below:
or visit: https://3601.waitwell.ca/join/1
Bannatyne
230 Neil John Maclean Library
Mon - Fri: 8am to 4:30pm
Join the queue:
Text your name to 431-631-6555
or scan the QR code below:
or visit: https://3602.waitwell.ca/join/5
New! Submit requests & check ticket status online at: umanitoba.ca/ist/service_catalogue/