Key Features and Benefits
Install a website widget and let your colleagues join the line and see the estimated wait time.
Simply text your name to your unique WaitWell SMS number to join the queue from anywhere or scan a QR code
Your colleagues can join the queue on location by adding their name to the fully integrated WaitWell check-in kiosk (Optional)

Other Features include;

• Multiple Queues
• Alerts and broadcasts
• Reports and Analytics
• Unlimited email support provided by the vendor    
• Waivers and questionnaires

For a full list of features please access the following link
Line Management Solution Features & Benefits | WaitWell

Getting Started
Create an IT ticket to request assistance. A specialist will review with you to determine final requirements and provide an estimate.  Some requests may require you to consult directly with other university departments such as the Access and Privacy Office.  
If a consultation was previously requested, please provide all details or your previous service request ticket number.

Provisioning Specifics Form:
Details required:

• Faculty and Department
• Name of WaitWell Administrators
• FOAP for monthly payments (annual cost / paid monthly)

Available to
Faculty, Staff

Requirements
Must have funding to pay annual cost
Must have staff available to administrate and work the queues.
All configuration is completed by the WaitWell vendor

Cost
This service is fee based at $10,000 per annum; including;

• Access to WaitWell's full feature set
• Up to 200,000 SMS messages for your subscription
• 1 hour Training for queue administrators by WaitWell

Information Services and Technology
123 Fletcher Argue
University of Manitoba, Winnipeg, MB R3T 2N2 Canada
Office: 204-474-8600   Fax: 204-474-7983
Servicedesk@umanitoba.ca

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