University of Manitoba - Information Services and Technology - Blackberry Enterprise Server - Accounts and Activation Codes
Blackberry Enterprise Server - Accounts and Activation Codes

What do I need a BES account for?

A BES account (and activation code) is required in order to connect your Blackberry mobile device to the University of Manitoba's Blackberry Enterprise Server. For information on configuring your Blackberry device to work with Exchange, please visit our Blackberry Configuration Guide.


How can I get a BES account?

A BES account (and activation code) can be obtained by requesting one from the IST Service Desk

Note that activations codes expire after several days.


How do I get a new activation code
?

If you are trying to activate a new device, or activating a device more than several days after you had originally recieved your activation code, you will need a new activation code.

Activation codes can either be reset by a request to the IST Service Desk, or via Blackberry Web Desktop Manager, a self-service facility to access your BES account.


Resetting your activation code yourself

  1. Visit the Blackberry Web Desktop Manage
  2. Login
  3. Click 'Create an Enterprise Activation Password'
  4. Type in an activation code and click 'Set the enterprise activation password'

     
  5. You are now ready to activate your device on the BES server.
    Please visit our Blackberry Device Configuration Guide.

 


IST SERVICE DESK

Mon - Fri: 8am to 8pm
204-474-8600 or
Chat Now button with link

After hours, weekends & holidays.
204-474-8600, press 2 to report a critical system outage

Walk-In:
Fort Garry
123 Fletcher Argue
Mon - Fri: 8am to 6pm

Join the queue:

Text your name to 431-631-0844
or scan the QR code below:

Fort Garry QR code

or visit: https://3601.waitwell.ca/join/1

Bannatyne
230 Neil John Maclean Library
Mon - Fri: 8am to 4:30pm

Join the queue:

Text your name to 431-631-6555
or scan the QR code below:

bannatyne campus QR code

or visit: https://3602.waitwell.ca/join/5

New! Submit requests & check ticket status online at: umanitoba.ca/ist/service_catalogue/