As a student, staff or faculty member and member of the campus community, you may receive a disclosure of sexual violence. It is normal to feel nervous or uncomfortable about receiving a disclosure. People typically disclose to someone they trust, not because that person is an expert. You don't have to be an expert to be supportive.
We have provided some key suggestions below. For more detailed information on providing a supportive response to a disclosure, see our Helping Someone Who Has Experienced Sexual Violence and Resources for Responding to a Disclosure of Sexual Assault guide (PDF), which we encourage all community members to read.
It is vital to respect the person’s confidentiality and right to privacy, and to provide the person with a safe and comfortable space. Providing a safe and comfortable space ensures privacy, safety, and conveys to the person that they matter and are being taken seriously. This is an important first step to restoring a sense of dignity and to begin the healing process for the person.
In order to maintain trust and respect the privacy of the person disclosing, you must inform them that there are limits to the confidentiality of the conversation. The limits to confidentiality are:
Because a person who discloses will be very concerned about what you will do with the information that is shared, let them know that only the minimum amount of information necessary to address the risk will be disclosed and only to people who need to know. Once you are aware of whether you need to report the information, tell them exactly what information you will share and with whom you will share it.
If you are unsure whether you are required to inform anyone, consult with the Office of Human Rights and Conflict Management.
Often when someone experiences sexual violence they fear that they will not be believed. During a disclosure, make sure you validate and acknowledge the person’s experience by being empathetic and non-judgemental. People who have experienced sexual violence often blame themselves for what happened. No matter what the person did or did not do, sexual violence is never the fault of the person who experienced it.
Additionally, do more listening than talking. Listening effectively, without judgment, is the best way to seek to understand what has happened, and to help the person in the way that they need. Be mindful of your choice of words, tone of voice, and body language, and make sure that the person disclosing is the one who is in charge of the conversation.
Remember that the person who has experienced sexual violence is the only one who knows what is best for them. Rather than telling them what you think they should do, empower them to make their own decisions and help them explore their options.
Offer supports that they have expressed they want to access and assist them in contacting those resources or offer to be with them when they do it.
It is a good idea to always offer the Klinic Sexual Assault Crisis Line phone number to someone, as it is a 24/7 supportive service (1-888-292-7565).
Share with the individual or visit the Get Support page on the Sexual Violence Support and Education website to explore options, or download the Helping Someone Who Has Experienced Sexual Violence (PDF) guide.
Please note: If they have recently been assaulted and wish to receive medical care or have forensic evidence collected for a police investigation:
If appropriate, it can be a good thing to check in with the person following the initial disclosure to ensure they have received the support they need, although this may not be helpful or possible in every case.
Responding to a disclosure is difficult and can take a serious toll on you. Make sure to check in with yourself and take care of your well being.
Remember that you are always able to debrief the situation without compromising confidentiality by leaving out any identifying details. For more information on confidentiality, see the ‘Get Support’ page.