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FREQUENTLY ASKED QUESTIONS (FAQ)

1. When is Student Accessibility Services open to write exams?

Regular Session (September - April):
Monday - Thursday 8:30 am - 9:00 pm
Friday* 8:30 am - 4:30 pm
* during the final exam period, we are open Fridays 8:30 am - 9:00 pm; Saturdays 8:30 am - 6:00 pm

Summer Session (May - August):
Monday - Friday* 8:30 am - 4:30 pm
* during midterms and finals, we are open 8:30 am - 9:00 pm

2. How far in advance do I have to book my exams?
During the Regular Session (September - April), please book your tests and exams 2 weeks in advance due to the large volume of students using our services and the time needed to book tests. Without 2 weeks notice, space and accommodations cannot be guaranteed. Please note that there are specific deadlines each term for booking final exams. These will be posted on our main page.

During the summer session (May – August), please book your tests and exams 1 week in advance.

Exams can be booked at Student Accessibility Services Test/Exam Centre, 155 University Centre, or online at: http://umanitoba.ca/student/saa/accessibility/forms/exam.html.

3. How do I get to the on-line test booking forms?
Student Accessibility Services students can book their tests and exams on-line. To find the form, go to http://umanitoba.ca/student/saa/accessibility/forms/exam.html

** Make sure that you receive a confirmation email from Student Accessibility Services staff. If you do not receive a reply within a day or two, let us know; we most likely haven’t received your booking.**

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4. Do I have to book my deferred exam with your office?
All deferred exams are treated like regular exams. If you would like to use your accommodations for your deferred exams, please book your deferred exam with Student Accessibility Services as soon as you are aware of the date.

Please note that scheduled re-writes of deferred exams are decided by the course's academic department.

5. Do I need to register each year?

No, you don't need to register each year, however, we need you to re-activate your account by e-mailing student_accessibility@umanitoba.ca before each term to let us know that you are continuing to take courses and are still in need of your accommodations. Please include in the e-mail your name, student number, and whether or not you require volunteer note-takers.

6. How do I find the notes from my Volunteer Notetakers on Angel?

  1. Log in to Angel (http://angel.cc.umanitoba.ca/)
  2. Choose the ‘course’ titled Student Accessibility Services VNT
  3. Choose Lessons
    1. Choose the current terms folder
    2. Choose the letter of the alphabet that corresponds to the course code
    3. Choose the appropriate course code
    4. Choose the course you are receiving notes for
    5. Choose the desired file (they are named by course number, section number, then date)
      A screen will pop up to open the file: choose OK

    Please note: You will only have access to the notes of the courses you are registered in. If you are blocked from a course and should not be please let us know at pascual@cc.umanitoba.ca or 204-474-6213.

    If you have tried these steps and are still not able to access your notes, read the next question for more information...

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    7. I can’t see my Volunteer Notetaker notes on Angel…
    There can be several reasons for not being able to find your notes…

    1. You have not given Student Accessibility Services your U of M user ID so that we can give you access to the SAS course on Angel (the userID is the first part of your U of M e-mail address). E-mail this to dsvnts@gmail.com.
    2. You have not submitted your Aurora Student Detail Course schedule, so staff are not aware of your need for Volunteer Notetakers
    3. There are no note-takers signed up for your class.
    4. There is a small time delay between notes being sent to Student Accessibility Services and staff being able to post the notes on Angel (generally about 2 days between receiving the e-mail with the notes and posting them).

    8. I’m not getting volunteer notes for my class…
    Have you given us your Detailed Course Schedule (see above FAQ) so that are registered for the class? If so, check with the front desk staff to see if a volunteer has signed up to take notes for your class. Sometimes it takes awhile for a volunteer to sign up, or even awhile for notes to be posted on Angel. Please wait a week after speaking with Student Accessibility Services staff, to see what happens.

    9. What type of medical documentation does Student Accessibility Services need?
    In order to register with Student Accessibility Services, it is necessary to bring in medical documentation from a doctor, a psychiatrist, or a counselor documenting your disability. Make sure that your note or letter is as detailed as possible; this will make it easier for your accessibility advisor to accommodate you. Once medical documentation has been received, SAS staff will get you to fill out an intake form, and then set up an appointment for you with an accessibility advisor. During the appointment, you will discuss accommodations that you would benefit from throughout your time at university.

    To make things easier, Student Accessibility Services has a form that you can download and print, and take to your doctor to be filled out. You can find this Medical Questionnaire at: http://umanitoba.ca/student/saa/accessibility/pdf/Medical_Questionnaire.pdf.

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    10. How do I apply for an accessible parking pass?
    Accessible or special needs parking pass applications can be picked up at the Parking Services office located in the Welcome Centre. Your Student Accessibility Services Advisor can sign the form for you if you have medical documentation on file with us that outlines your need for accessible parking, or an authorized health professional can verify the applicant’s mobility impairments and sign the form for you. Completed passes may be brought to Parking Services in order to register for a parking pass.

    There are two types of parking passes for people with disabilities:

    • Accessible parking passes are for individuals who require specific parking spots, usually designated with a wheelchair symbol.
    • Special needs parking passes are for specific parking lots, not specific parking spots.

    11. When is the early registration date for Student Accessibility Services students?
    Students registered with Student Accessibility Services are given the opportunity to register for their courses early. Priority registration is only available for the Regular Session (September - April). Students requiring help with registration can come by the Student Accessibility Services office, located at 155 University Centre, and SAS staff will gladly help out.

    12. How do I apply for my Canada Study Grant (CSG)?
    The Canada Study Grant for Students with Disabilities is a grant that can be accessed through Manitoba Student Aid. You will first have to apply for a Manitoba Student Loan. If you are assessed to be eligible for a Student Loan, and have indicated that you are a student with a permanent disability, you will automatically be sent the application form for the Canada Study Grant. You will then have to make an appointment with your Accessibility Advisor at Student Accessibility Services to complete the form (a signature from an advisor is required).

    For more information, go to the Manitoba Student Aid website at www.manitobastudentaid.ca.

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Telephone: 204-474-6213