University of Manitoba

Libraries

Help with My Library Account

I have forgotten my PIN/Password. How can I get it reset?

What are my Library ID and PIN/Password?

How do I change my PIN / Password?


I have forgotten my PIN/Password. How can I get it reset?

 

If you have forgotten your PIN you can have it e-mailed to yourself.

Otherwise, you can have the PIN reset for you. To do this you must:

  • Visit any UM Library Circulation counter in person
    OR
  • Call one of the Libraries' Circulation Desks
    474-9281
    789-3342
    474-9544
    474-9997
    OR
  • Visit the LETS Office on the 3rd floor of the Elizabeth Dafoe Library

If your PIN is reset to the default pin, you MUST change it before you will be able to access the electronic resources (e-journals, NETDOC) from off-campus.



What are my Library ID and PIN/Password?

Your Library ID Number and PIN are your keys to several important library systems, including My Library Account and access to online electronic resources. When one of these systems asks you to enter a user name and password, it is usually looking for your Library ID Number and PIN/Password.

University of Manitoba Students

 

ID number:

Your 7-digit student number


Default PIN:
Your birth date in the format YYMMDD.
For example: 870223 equals February 23, 1987.

This is the default PIN -- you must change it before using it to access the Proxy Server or other restricted resources.

University of Manitoba Faculty and Staff
(cards issued after January 1, 1997)

 

ID number:

All 14 digits on the card


Default PIN:

The date you registered with the libraries, in the format YYMMDD.
(This is the default PIN -- you must change it before using it to access the Proxy Server or other restricted resources.)


University of Manitoba Faculty and Staff
(cards issued prior to January 1, 1997)

ID number:

22212+ all 9 digits on a student or staff card (including the two numbers in black)


Default PIN:

Last four red digits of the ID number.
(This is the default PIN -- you must change it before using it to access the Proxy Server or other restricted resources.)


For example:

ID:    22212062098229

PIN:    9822




How do I change my Library PIN/Password?

You can change your PIN using My Library Account by following these steps:

  1. Click on My Library Account (login required) and goto Change Your Personal Identification Number.
  2. Enter your current PIN and your new PIN as instructed on the page (if you have never changed your PIN/Password learn how to determine your default PIN).
  3. Select Change PIN.




© 2009 UNIVERSITY OF MANITOBA
Staff
University of Manitoba Libraries
25 Chancellors Circle
University of Manitoba, Winnipeg, MB  R3T 2N2 Canada
Tel 204-474-9881  Fax 204-474-7583  Email libwww@umanitoba.ca
umanitoba.ca/libraries