JUMP FAQ's

1.  What is JUMP?

JUMP is the University of Manitoba’s portal for students, faculty, and staff. JUMP provides access to email, course links to Desire2Learn (D2L), campus news and announcements and single sign-on access to many U of M services.

2.  How do I login to JUMP?

Use your U of M computer account (UMnetID) and password to access this portal.  For more information on Computer Accounts and Services click here

If you require additional assistance, please contact the IT Service Desk at 204-474-8600 or email jump@umanitoba.ca.

3.  What is the timeout on a JUMP session?

JUMP's session default timeout is 2 hours minutes after inactivity. A warning will displayed before logging off, with an option to remain logged in.

 


IST SERVICE DESK

Mon - Fri: 8am to 8pm
204-474-8600 or

chatnow

Walk-In:
Fort Garry
123 Fletcher Argue
Mon - Fri: 8am to 8pm

Bannatyne
230 Neil John Maclean Library
Mon - Fri: 8am to 4:30pm

New! Submit requests & check ticket status online at: umanitoba.ca/ist/service_catalogue/