What is Supply Chain Management?
Supply Chain Management is the process of strategically managing the flow of goods, services and information and the relationships within and among organizations, in order to deliver greater economic value and enhanced customer service.

It includes the interaction of logistics and transport, operations, purchasing, and some elements of marketing and information technology. It focuses on serving relevant stakeholders, including customers, suppliers, shareholders, employees, communities, and policy makers.

Several major forces have driven the development of supply chain management, including:

  • the increased complexity of organizations
  • the globalization of commerce
  • the evolution of information technology



SCM Video Series
(Via ASU W.P. Carrie School of Business)