Communication Skills Program

The communication skills program offers lectures, tutorials, and assessments throughout undergraduate, post-graduate, and continuing medical education, as well as international medical graduate and physician assistant education. The overall goal of the program is to enable learners to learn the knowledge, skills, and attitudes associated with a patient centered approach based on the Calgary-Cambridge Guides, so that they can communicate effectively and sensitively with patients, families, and other health care providers. The program also provides consulting services to departments within the Max Rady College of Medicine, and Medical Schools across Canada.

Program Objectives:

The learner will be able to:

Explore and consider the patients’ ideas, beliefs and expectations along with psychosocial and socioeconomic factors.

  • Utilize effective communication skills during data gathering and information sharing in order to build rapport and to ensure understanding.
  • Involve the patient actively in the assessment and treatment process, working in the best interest of the patient and society.
  • Learn to self-assess one’s own communication skills to develop self-awareness and improve relationships with others.

For more information please contact:

Ingrid Toews, Ph.D.,

Post Licensure Communication

Skills Coordinator


Update: July 4, 2017