Ordering branded promotional items
Below you'll find details on how to order branded promotional items for apparel, gifts, events and conferences in the Rady Faculty of Health Sciences (including all colleges, departments, programs, units and centres.) The process outlined below applies to student/class, department, faculty, staff orders.

Launch the process

Contact us with your request using our online service request form. Include:

  • Total items needed
  • Maximum dollar value you’re willing to pay per item
  • Type of item(s) you have in mind
  • College name, along with department, unit or program name
  • Date you’d like items delivered

Choose your products

A communications officer will be assigned to work with you and our trusted suppliers. We will source items on your behalf that meet these key criteria:

  • Work within your budget
  • Fit the description of the type of item you require
  • Offer the correct imprint space for branding
  • Meet the standard of quality required for U of M branded items

We will present you with a selection of options for you to choose from that meet those criteria.

NOTE: Sometimes clients will source products themselves and then contact us about branding the items they plan to purchase. This may not be a time-saver for you, since there may be limiting factors like a too-small imprint space or off-brand colour selections that make the item unsuitable. Let us help you!


Our staff includes an in-house professional designer. We will work with her to ensure that any text, logos or graphics you wish to include are in line with the Rady Faculty of Health Sciences visual identity. We will also ensure that they fit the imprint space required by the supplier and review proofs for technical issues to avoid potential mishaps that could waste your time or money.

NOTE: Clients sometimes provide their own artwork and ask us to apply it to branded items. Again, this may not be a time-saver! All artwork must meet the Rady Faculty of Health Sciences visual identity guidelines and the standards of the university. Avoid disappointment and let us prepare your materials for you.

Turnaround time

Quote, design, approval, production and delivery can take up to two weeks, depending on the volume of work in our office and the supplier’s own schedule. Please allow as much time as possible when requesting your branded items.


The cost of promotional items comes from each unit’s budget. You will be asked to supply a purchase order number and you will receive an invoice at the end of the project. It is your responsibility to cover all costs and to coordinate payment.

IMPORTANT: Please be aware that a per-unit cost you may see on a website or in a catalogue isn’t always the full cost of the project. There may be costs such as the supplier’s set-up fee or shipping charges. This information will be included in the formal quote for you to review and approve.


Items will be delivered by the supplier directly to your office or whichever delivery address you choose.