Recommender FAQ
Common Error Messages
Error Message: Please enter a value
Resolution: A required field on the form has been left blank. Please enter a response for all required fields that are marked with a red asterisk (*)Error Message: Please select 1 item
Resolution: One or more of the required drop-down scales have been left blank. If you are unable to provide an evaluation for any of the categories please select 'No basis for evaluation'.Error Message: Please enter a valid number
Resolution: The section labeled 'For academic recommendations only' has a non-numerical value entered. Only numbers can be entered in these fields. Values such as: zero; 1,000; 500+; will generate an error. Please remove any commas, special characters such as the plus sign (+), hyphens (-), slashes (/), asterisks (*), etc prior to proceeding.Error Message: Unable to process your application at this time. Please try later.
Frequently Asked Questions
Resolution: Please check to ensure hyphens (-) are not entered in the fields located in the section 'For academic recommendations only'. Please remove any hyphens and either leave the field blank or enter the number 0. This should resolve the error.
Can I submit a hard paper copy of my letter of recommendation instead of using the online system?
Unfortunately no. Our reviewing committees are looking for specific information, and require certain questions to be answered. Therefore, we cannot accept paper recommendation letters. All recommendations must be submitted electronically through our application system. Any paper recommendations submitted to our office will not be added to the applicants fileMy question is still not answered. Who should I contact?
If you require further assistance please contact our office via email at graduate.admissions@umanitoba.ca or phone at 204.474.9377.