Volume 2, Issue 1 - January 1994

In this issue:


Entrepreneurship - Capturing the Spirit

by Crystal Jorgenson - Career Planning and Placement Service

What does the child with a lemonade stand have in common with the independent consultant? They set their own hours, control the price and quality of their product, and keep all the profits. In one word, they are entrepreneurs. They had a dream and made it reality. Entrepreneurship has become an attractive and perhaps an attractive and perhaps necessary alternative in today's economic conditions. Along with the thrill of running one's own business, however, come many responsibilities, headaches and heartaches. Three entrepreneurs shared their experiences...

Jeff Golfman (Plan-It Recycling), Ash Modha (Mondetta), and Robynne Anderson (Issues ink) were the featured speakers at a presentation attended by about 50 people November 3, 1993, at the University of Manitoba.

"Entrepreneurship - Capture the Spirit", sponsored by the Career Resource Centre, offered insight into the increasingly popular field of entrepreneurship. In addition to the speakers, an information display was provided by various agencis involved in business development.

Jeff Golfman, 25, founder of the successful Plan-It Recycling Inc., started out operating a Winnipeg-based pool cleaning business. During the winter months he pursued a business degree at the University of Western Ontario.

After "stumbling onto the environmental movement", he researched and developed a business plan for a curbside recycling operation. Plan-It Recycling, now three years old, employs 55 people and is expected to generate over $1 million in sales this year. The service diverts over 350 tons of product per month out of Winnipeg's landfill and services 12,300 homes, a number that is increasing rapidly.

"Definition of opportunity:" Golfman said, "find an industry where prices are high and customer satisfaction is low."

"We did a survey and found that 85% of the people wanted to recycle and would recycle but it wasn't convenient, and if it was convenient, they would be prepared to do it," he said.

Golfman suggested to listeners that the direction government and the economy are taking is beneficial. "Those are creating a lot of opportunities...it's just a shift, a cycle."

"We were able to come in as a private company and provide a service that the government normally does," said Golfman, pointing to health care, education, and infrastructure renewal as other areas of opportunity.

On the pros and cons of owning his own business, he said, "When you're an entrepreneur, there's ups and there's downs...One day you're in the best mood, the next day you're in the worst mood."

Ash Modha, president and partner of the Winnipeg company Mondetta, considers passion vital to entrepreneurship. WHat is required, he says, is "the passion to take something from nothing and make it something, take it from an embryonic stage and sustain it."

Mondetta, which means "small world", began as a promotional goods business in 1987. Modha and his partners set up shop on the beach, selling T-shirts and sweatshirts to the university crowd. But something was missing; sales were terrible and competition was tough.

"Awareness" was the key, said Modha. The next weekend, Mondetta sponsored a skateboard team demonstration. "They were really lousy," he admitted, however, several hundred people gathered to watch and Mondetta sold $10,000 worth of product that weekend.

Modha and his partners progressed from direct retail to agent distribution, starting in western Canada. They developed their uniquely embroidered sweatshirts which, despite an initial skeptical reaction from retailers, met with huge success.

Expansion is a primary concern in the clothing business. "We have to open up new markets," said Modha. "Now we've come to a point where we've sustained the business, we're growing, but we're not doing it in the territories where we started."

Mondetta, now with distribution in the United States, Japan, and Italy, has challenged the myth the Canadians are not internationally competitive. "If you have a good product, you can sell it anywhere. We're starting to ship Canadian products - made in Winnipeg, Manitoba, Canada - to Italy, the fashion capital of the world," said Modha.

Modha admitted that the entrepreneur lives in constant fear of going broke or losing out to the competition. Nevertheless, he believes "the more scared you are, the harder you try."

Robynne Anderson, founder and principle of Issues ink, started up her home-based company in 1991 in Winnipeg. She contracts out her services to clients in the business world, offering expertise in communications and public affairs.

Anderson, who graduated from Carleton University with a history degree, strongly believes in a liberal arts education. "You'll find that an ability to write, to think, and to research is still a very valuable asset in any form of business," she said.

After working in Ottawa for the federal government, she returned to Winnipeg to take up a contract position in 1990.

She soon discovered that "the employer's idea of full-time work was not (hers)" and renegotiated the contract into a part-time arrangement. She has since then developed a broad client base to whom she provides various services.

Issues ink, as her company name came to be called, offers basic communication services, events management, and issues management. The communications services include preparation of press releases, articles and newsletters and also major report writing, speechwriting, and research.

Events management includes "everything from the weird to the wonderful", from organizing press conferences to major conventions. Anderson was recently contracted to organize "Gallery on the Avenue", which promotes Manitoba artwork on Portage Avenue.

Anderson describes issues management as her favorite area of work. Clients hire her to asses public response to and practical implications of public policy proposals. The analysis, research and liaison work is "challenging, and really quite exciting", said Anderson.

"I believe a large reason for the success of my enterprise is the fact that I'm part of the growing trend toward home-based businesses and contracting out of services", she said.

The advantages to having a home-based business range from flexible work schedules to personal security and comfort. "The only downside," she said, "is that clients grow used to 24 hour access...I've been known to receive phone calls well into the late hours and the next morning be woken by a client calling from the east at 6:30 a.m."

Anderson encouraged the audiennce to "investigate the possibilities before opting into the conventional workforce."

Following their presentations, the three speakers addressed questions and concerns from the audience. Information displays set up by the Federal Business Development Bank, the provincial government, the University of Manitoba's Entrepreneur Club and the Career Resource Centre provided additional details on small business development programs and other services available to entrepreneurs.


Career News Questions and Answers

Q. When I was in high school, I did some computerized career testing. I did not find the results to be helpful as I had no interest in the career paths identified as possible matches for me. It has been suggested that I take some tests again. Would there be any advantage to this? Do the results change over time?

A. Since the high school years are a major transition time for most people, it's quite possible that you may have gone through some significant changes since coming to university and that you might get better results from career tests now. However, two things are really important if you plan on taking career tests.

First, be sure you answer questions about yourself spontaneously and as honestly as you can. Don't try to second guess the meaning of questions, for example.

Second, it's really important to spend time with a career counsellor after taking tests so that you can get the full benefit of your results. Each career test attempts to assess something about you (your interests, personality, values, etc.), but most people need help integrating all this information and relating it to appropriate careers. This is a very difficult decision, so get all the help that you can from the career staff at the Student Counselling and Career Centre.

Q. I am currently sending out resumes to employers as I will be graduating in May of 1994. I have been including a cover letter with each resume, addressed "To whom it may concern". A friend recently told me that a cover letter should always be addressed to a specific person. Is this true?

A. First of all, you should be commended for starting your search now, even though your graduation date is months away. Many students wait until shortly before or immediately after their graduation dates before they start looking for work.

Your friend has given you sound advice - a cover letter should always be personally addresssed. A letter addressed "To whom it may concern", may not concern anyone. However, if a letter is addressed to a specific individual, that person has a greater obligation to read it.

If you personally address a cover letter, you will also know who to follow up with to ensure that your documentation has been received. A telephone follow up call increases your personal contact with the employer and the more personal your contact, the better your chances for success.


Mentor Spotlight: Clinical Psychologist

Dr. D. Stewart
Clinical Psychologist and Assistant Professor
University of Manitoba Student Counselling and Career Centre

One of the things that most attracted me to the field of psychology was the range of experiences that the field has to offer. Not only are there many different branches of psychology (e.g; clinical, counselling, school, industrial-organizational, experimental), there is tremendous diversity within each branch. My area of expertise -- clinical psychology -- has many different facets, including assessment, treatment, consultation, research, and teaching/training. This means that, on any given day, I am called upon to fulfill a variety of roles. Typically I will have four or five psychotherapy sessions each day, along with case consultations, diagnostic interviews, supervision of psychology interns, and some administrative duties such as committee or staff meetings. At certain times of the year I devote energy to psychological research in my areas of interest.

Because of these diverse demands, extensive and rigorous academic and practical training is required for entry into the profession. To be registered as a clinical psychologist in Manitoba (and most other provinces and U.S. states), one must have a doctoral degree in clinical psychology from a recognized educational institution, complete several hundred hours of supervised clinical experience, write comprehensive registration exams, pass an oral registration exam, and have one to two years of full-time supervised post-doctoral experience as a clinician. Typically it will take six to ten years of post-graduate and postdoctoral training to qualify for registration. Combined with a four-year undergraduate program, then, it takes most students a total of 10 to 14 years to become a full-fledged clinical psychologist.

The daily activities of clinical psychologists are varied and usually rewarding, but there can be a high level of stress associated with the position. Good organizational and time management skills, good interpersonal skills, resourcefulness, resiliency, and an ability to "think on your feet" are basic requirements. Interest in helping otehrs, solving problems, and contributing to society are other prerequisites.

If you are interested in a career in this area, planning should begin very early in your academic program. An honours degree in psychology is the usual requirement for admission to graduate clinical psychology programs, along with a graduate school admission test (GRE) and letters of recommendation. Admission to graduate programs is very competitive, so excellent GPAs are required, and successful applicants usually have volunteer experience as a research assistant or community worker to supplement their academic accomplishments.

Whether you decide clinical psychology is worth the time and effort it takes is an individual decision based on your interests, resources, and ability to delay gratification.

Should you decide to pursue this career, however, you will be entering an exciting profession at the forefront of mental health services and research.

For further information on careers in psychology, drop by the Student Counselling and Career Centre.


TOP 10 TIPS FOR FINDING A JOB

  1. DEVELOP A STRATEGY - Decide what type of work you want to do and find out what skills and experiences you need to do that work. Career testing, career counselling, and the Career Mentor Program offered by the Student Counselling and Career Centre can help you make the decision and gather this information. Use this information to chart a plan. For example, is there a course you should take or should you seek volunteer opportunities to gain experience in a particular area? Control your own destiny or someone else will.

  2. THINK LIKE AN EMPLOYER - If you were hiring an employee what type of person would appeal to you? Are there any behaviors that would impress you or make you remember someone?

  3. VOLUNTEER - This is a great way to gain experience and meet people who work in your area of interest. The Career Planning and Placement Service has over 200 volunteer positions advertised.

  4. NETWORK - This simply involves talking to people and telling them you are looking for work; ask them to keep their eyes and ears open. You should tell the people you know and the people you meet during your job search. People like to help others and thus, this is a very effective way to look for work. In fact, 30% of your time should be spent networking.

  5. JOIN A PROFESSIONAL ASSOCIATION - Almost every career area has an association of professionals. These associations may offer monthly meetings, conferences, publications or resume banks. Regardless of the specific services provided, they are a great way to network. Ask your professors or flip through the phone book to find the association that will help you.

  6. ACCESS CAMPUS RESOURCES - The Career Planning and Placement Service offers resume critiques, workshops to sharpen your interview, job search and resume writing skills, job listings and many resources.

  7. READ THE NEWSPAPER AND BUSINESS MAGAZINES - Current events can give you ideas on where to look for work and who might be hiring. The Manitoba Business magazine publishes a list of the "Top 50 Companies in Manitoba".

  8. CONSIDER CONTRACT/PART-TIME WORK - There is a trend toward employers hiring more contract and part-time workers. This gives them more budget flexibility and reduces the risk involved in hiring as the positions aren't permanent. You can gain a lot of experience, develop different skills and meet many contacts as a contract worker. You also build more flexibility and control into your life. It is possible to make the same amount of money doing contract work as it is working full-time.

  9. BE AN ENTREPRENEUR - This does not necessarily mean starting your own business. An entrepreneur has an approachj to life that enables him/her to recognize opportunities. Determine what you could do for an employer or a way to improve that business operation - then offer to do it. You might even be able to find government grants that would help them pay your salary.

  10. SET A REALISTIC TIME FRAME - The more time and energy you invest in finding a full-time career-related job the more successful you will be. The average time required to find a full-time job is three to six months. When market conditions are poor, the average time increases to six to nine months.


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