Using GroupWise Messenger

GroupWise Messenger is an Instant Messenger (IM) Client. It is similar to other IM clients like MSN Messenger, ICQ, and Yahoo Messenger. An IM client is a program that allows you to sent instant text messages to other users who are also running the same IM client on their computer. Messages can be sent to individual users as well as to groups of users.

The following instructions will tell you how to:

Your GroupWise Messenger username and password is the same as your INS or CNS account username and password.

On another webpage, there are instructions on Installing and Configuring GroupWise Messenger.


Using GroupWise Messenger to send messages

Once you have successfully installed GroupWise Messenger and have added contacts to your contact list, you can send instant messages (IM) to those contacts.

The easiest way to send a message to one contact is to double click on that contact's entry in your contact list. Then in the message window that opens, start typing.

To have a group conversation:

  • Click on Send a message in the Actions menu.
  • In the Send a message window that opens chose multiple contacts by holding the <Ctrl> key on your keyboard down while clicking on the contacts
  • Then Click OK.


GroupWise main window

If you are currently having a conversion with a contact and wish to invite other contacts to join the conversation, simply click on the Invite others to join the conversation button under the Actions menu.

After each user accepts the invitation to join the conversation, he or she can send messages to the other participants. Users in group conversations cannot see any messages sent before they joined the conversation, or after they leave.


Managing your contacts

You can organize, add and remove contacts in you contact list. When you open the GroupWise Messenger main window, it will display your Contact List in the upper middle portion of the window and an Actions menu in the bottom portion.

Organizing Contacts

If you have many contacts it may be helpful to organize them into folders.

  • In the Actions menu click on add folder.
    This creates a new folder in your contact list. You can now type a name for the new folder.

As seen on the screen shot to the right, the (0/0) beside the folder shows how many contacts are in that folder and how many of them are online using the scheme:
(Online contacts / Contacts in folder)

To move a user to a folder, simply click and drag the contact to the desired folder.

Adding Contacts

To add a contact:

  • Click on Add a contact in the Actions menu.

  • In the Find window that opens up you can either add a contact by searching for the name. Alternatively, if you know the username you can enter it into the Use this User ID field.
  • Click on Next.
    The Search Results window will display you search results.


  • Select the desired contact to add then click on the Add button.

Removing Contacts

To remove a contact:

  • Simply find and select the desired contact.
  • Right click on the contact and choose Remove.