signUM FAQs

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SignUM

What is signUM? What can it be used for?

What is an UMNetID?

How do I access signUM?

Who can use signUM?


Accounts

How do users get their computer accounts?

What is changing with sponsored accounts?

How do I opt out of the People Search listing?


Passwords

Why do we need a password standard?

What is the password standard for user accounts?

When do I need to change my password?

How will I know that it is time to change my password?

How do I change my password?

Can I use a Mac to change my password?


Usage Agreement

What is a Usage Agreement?

Why is it important to accept the Usage Agreement?

When do I need to accept the Usage Agreement?

When do I need to read and accept the Usage Agreement?

How do I re-accept the Usage Agreement?


Preferred Name

What is a preferred name?

Can I choose any preferred name that I wish?

Do I have to select a preferred name?

Who can select a preferred name?

How do I select a preferred name?

How do I change my preferred name?

I designated a preferred name but still see my old name in some systems. Why is that?

In which systems will my preferred name be displayed?

Why can't I use a preferred name in my email address?

How much does it cost to change my preferred name?

 


SignUM

What is signUM? What can it be used for?

signUM is the U of M’s new identity and access management solution. It replaces Iridium and can be used for:

  • Claiming UMNetID
  • Changing Password
  • Updating Security Questions
  • Checking Account Status
  • Requesting access to optional resources

What is an UMNetID?

An UMNetID is an account name that uniquely identifies you as a member of the U of M community. It is visible in business systems and reports and may be viewed by university staff. Your UMNetID and password are your online credentials and allow you to access various online services and systems such as JUMP, UM Learn, E-Mail, and WIFI.

How do I access signUM?

signUM can be accessed by visiting any of the following:

Throughout the lifetime of your account, signUM will be used to change passwords, reset forgotten passwords, change challenge questions, and request access to additional accounts (Jump, Libraries, Aurora etc.).

Accounts not managed by signUM include Aurora self-serve, Sybase and other databases.

Who can use signUM?

All students and staff who have activated UMNetIDs can use signUM. Personnel sponsored by U of M staff can use signUM after the Service Desk has set up their accounts.
UMNetIDs are activated:

  • For new students – 12 hrs. after accepting their offer of admission
  • For new employees – After they are processed through Human Resources

Accounts

How do users get their computer accounts?

Students and Staff, who have been set up in Banner or VIP for at least 12 hours, can claim their accounts by clicking on the “Claim Your ID” hyperlink on the signUM main page.

When claiming your account, you must provide answers to three challenge questions. These challenge questions will be used to reset your password if you forget it.

Sponsored personnel, whose accounts have been set up by the Service Desk, will receive their login credentials (username and password) from the sponsor.

What is changing with sponsored accounts?

signUM will be implemented gradually over several phases. During the first phase, sponsored accounts will continue to be processed by the Service Desk and the Accounts Office as per the existing paper form-based process. With the introduction of newer functionality in later phases, signUM will support online forms for sponsored accounts.

How do I opt out of the People Search listing?

Any user claiming an UMNetID in signUM will have to opt-in to a listing in People Search. Existing users shall be able to opt-out of a listing in People Search by going to the Self Service>My Information screen and entering “N” in the “Is Publicly Viewable” field.

Passwords

Why do we need a password standard?

Any information security policy cannot be effective without a password standard. The password standard describes the acceptable standards for password construction and management. Enforcing an up to date password standard mitigates unauthorized access to U of M’s computing resources and improves security.

What is the password standard for user accounts?

All user account passwords shall:

  • Consist of a minimum of 10 characters
  • Contain at least 3 of the following 4 character types:
    • Upper case characters
    • Lower case characters
    • Numerical characters
    • Special characters (_  # $ % & ( ) . ^ { } ~ !-)
  • Have a lifetime of one year
  • Be different from the previous 5 passwords

Please note that your password may be in the form of a passphrase -for example, (IamGr8terthanU).

When do I need to change my password?

All users will be required to change passwords to meet the standard within a year. The password expiration date will differ for each user based on the date of your last password change.

You will receive an automated reminder from signUM one month before your password must be changed. You can change your password at any time until this expiration date. Once your password has expired, you will be required to change the password at your next logon to a U of M system.

How will I know that it is time to change my password?

U of M’s password standard requires users to change passwords on an annual basis.
You will receive an automated reminder from signUM one month before your password is about to expire.

How do I change my password?

You may change your password using either one of the following methods:

  1. On a University of Manitoba issued Windows workstation, press  CTRL+ALT+DEL and select “Change a Password”
  2. On any internet connected device, by logging into signUM at signUM.umanitoba.ca, going to Self-Service>My Information and selecting “Change Password”

Passwords are synchronized between Active Directory and signUM, so users need to change the password in only one of the systems.

Can I use a Mac to change my password?

All Mac devices that are connected to University of Manitoba’s Active Directory can be used to change UMNetID passwords and have them automatically synchronized with signUM.

For other Mac devices, please use SignUM to change the password.

Usage Agreement

What is a Usage Agreement?

The Computer Accounts Usage Agreement defines the responsibilities and obligations for all users of all computer systems and networks owned and operated by the University.

Why is it important to accept the Usage Agreement?

Use of the University of Manitoba computer accounts by all eligible individuals is subject to and expressly conditioned upon acceptance of the usage agreement. All users are required to accept this agreement on an annual basis.

When do I need to read and accept the Usage Agreement?

University of Manitoba requires users to read and accept the Usage Agreement on an annual basis. The Usage Agreement expiration date will differ for each user based on your last acceptance date.

You will receive an automated reminder from signUM one month before your acceptance term is about to expire. You can read and accept the Usage Agreement at any time until this expiration date. Once your Usage Agreement term has expired, you will have to log into SignUM to read and accept the agreement before you are able to access email and university systems.

How do I re-accept the Usage Agreement?

  1. On any device connected to the internet, log into signUM
  2. Go to My Information
  3. Select "Usage Agreement Information"

Preferred Name

What is a preferred name?

The U of M recognizes that as a community many of its members use names other than their legal names to identify themselves.  A preferred is a name that you commonly use that is different from your legal first name.

Examples:

A transgender student has the legal first name “Kimberly” but prefers to be called “Kay”. This student’s preferred first name is “Kay”.

A student, with the full legal name “James Jamal Jones”, might actually go by their legal middle name “Jamal” and not their legal first name, “James”.  This student’s preferred first name is “Jamal.”

A staff member Wendy Xu may use her first name, “Wendy”.  This staff member does not have a preferred first name that is different from her legal name.

Can I choose any preferred name that I wish?

You may choose any name by which you want to be known in the university's information systems, as long as you act in good faith.  The inappropriate use of preferred names, including attempts to avoid a legal obligation via misrepresentation or the use of inappropriate language, will result in the reversal of your request.

Do I have to select a preferred name?

No. Any person who wants to use their legal name can continue to do so.

Who can select a preferred name?

All staff and students can select a preferred name using self service screens via Jump.

Currently, the self-service option is not available to Sponsored Personnel. Any individual using a sponsored account should contact to Service Desk to designate a preferred name.

How do I select a preferred name?

Staff:

  1. Sign in to JUMP at https://umanitoba.ca/jump
  2. Navigate to Employee Self Service
  3. Go to “Staff” and click on “Personal Information”

Student:

  1. Sign in to JUMP at https://umanitoba.ca/jump
  2. Navigate to Student Self Service
  3. Go to “Personal Information” and click on “Set Preferred Name”.

How do I change my preferred name?

Staff:

  1. 1.Sign in to JUMP at https://umanitoba.ca/jump
  2. Navigate to Employee Self Service
  3. Go to “Staff” and click on “Personal Information”

Student:

  1. 1.Sign in to JUMP at https://umanitoba.ca/jump
  2. Navigate to Student Self Service
  3. Go to “Personal Information” and click on “Set Preferred Name”
  4. Click on “Update Preferred Name”.

I designated a preferred name but still see my old name in some systems. Why is that?

The University of Manitoba recognizes that many of its students use a name other than their legal name. Your preferred name will be used whenever possible in the course of university business and education except where the use of your legal name is necessitated by an academic, financial or legal requirement.

In which systems will my preferred name be displayed?

Once set, Preferred Names are displayed in the following systems:

Aurora SSB (Banner), Employee Self Service (ESS), Active Directory and Global Address List, ID Works, IntelliLeisure (Kinrec), SignUM (includes libraries, Jump and IPA/Unix), UMLearn, UMCommunityLink.

Preferred Names are not displayed in the following systems:

EPIC, Concur, StarRez, Raiser’s Edge, Parking, People Search, Aurora Finance (Banner)

Why can't I use a preferred name in my email address?

Your University of Manitoba email addresses is generated when you accept the offer of admission or employment. Preferred names designated before these events are used automatically in email addresses. Declaring a preferred name after becoming a student or employee will not change your email address.

How much does it cost to change my preferred name?

Designating a preferred name or updating your preferred name is free. However, if you want to get a new Identity Card which displays your preferred name, there is a $21.50 fee for a replacement card.

 


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