Managing your accounts

What systems are available to me to use?

Students and Staff

  • JUMP
    • JUMP is your online U of M portal bringing you your email, calendar, annoucements, course homepages, book lists, Aurora and Libraries integration, and more.
    • To create your personal account for access to all library services.
  • UM Learn
    • Access to the online Learning Management System
      Instructors and students can access UM Learn using their UMnetIDs, created through Iridium

PLEASE NOTE: the Claim your UMNetID System (Iridium) has been connected to our  mail system, Exchange. When you change your password, within 10 minutes your Exchange password will be updated to the new password you have selected. If you are using a different password in the Iridium system, your Exchange password will not change until you update it in Iridium. Users who are using Outlook who change their password in Iridium will be prompted by Outlook to enter the new password for their Exchange account. Use our new Service Catalogue to Claim your UMnetID

New staff at the University will be able to claim their Exchange Email & Calendar directly through Iridium.

Contact the Help and Solutions Centre at 204 474 8600 for further information.

Staff Only

  • Aurora
    • Aurora INB & Aurora Finance (FAST Reporting)
  • Concur
    • Travel and Expense Portal
  • EPIC
    • Electronic Procurement
  • ESS
    • Employee Self Service (Employee information and benefits, T4's, Vacation Days, pay information, etc)

Ensuring you have access to the systems you need

To ensure you have proper access to the account you need, begin by logging into Iridium

If prompted, set the answers to your security questions.
These questions allow you to use the "Forgot Password" feature of Iridium.
You must answer at least three (and be a minimum of 5 characters long)


Click on the Profile tab
Click on the Optional Accounts tab


Check any optional accounts you would like to have.
Click the Claim additional resources button.

Click on the Profile tab once more
Click on the Status of Accounts tab

Ensure that CCU is checked as well as any other account you want to use.
Check your accounts to enable them


Click Save Changes when done.
Wait 10 minutes for your accounts to become active.

For help, please contact the IST Help & Solutions Centre



Mon - Fri: 8am to 8pm
204-474-8600 or


Fort Garry
123 Fletcher Argue
Mon - Fri: 8am to 8pm

230 Neil John Maclean Library
Mon - Fri: 8am to 4:30pm

New! Submit requests & check ticket status online at: