EAP Services

The EAP Program is a confidential counselling service which allows you to discuss your personal problems and concerns in an understanding and professional environment away from your work place.  The program is designed to help with personal or work-related issues before they become more serious.

Many people feel that their problem is not suitable for the EAP.  Some may feel that their problem is too small or minor to use the service. You are encouraged to use the service for what may be perceived as  a minor problem in order to prevent these concerns from increasing.

At the same time, others may feel that their problem is too large or severe for the EAP.  It is important to remember that no problem is too large or severe for the EAP.  Accessing the EAP is the first step towards dealing with the problem.

The following are some examples of types of problems or concerns that employees may experience.  It is important to note that this list is not meant to be exhaustive, but rather to demonstrate a range of issues which can be discussed. 

Achieve personal well-being:

• personal stress
• depression
• grief and loss
• anxiety
• aging/midlife issues
• life transitions
• managing anger
• mental health and well-being
• crisis situations
• trauma
• on-line stress management tools
• on-line wellness library

Manage relationships and family:

• communication
• relationship conflict
• separation/divorce
• parenting
• domestic abuse
• blended family issues
• family relationships
• aging parent concerns

Address workplace challenges:

• workplace conflict
• workplace performance
• career planning
• violence
• harassment
• work-life balance
• work-related stress

Address addictions:

• alcohol
• drugs
• tobacco
• gambling
• other addictions
• post-recovery support

Understand nutrition:

• weight management
• addressing: high cholesterol, high blood pressure, diabetes, heart disease
• boosting energy and stress resilience

This rich resource library leads users to original articles, suggested reading and tools and helpful clinically sound websites for health and wellness information.  The range of topics ensures that every user will find information on a topic of importance to them.

Access the Online Resource Library through the Shepell•fgi website at http://www.shepellfgi.com/.

Shepell•fgi's prevention-focused Online Stress Management program is available for users as an alternative or supplement to EAP counselling for stress-related concerns.  The self-paced and interactive program style appeals to users, helping them gain a complete picture of stress in six sectors; job disengagement, personal and social unrest, work-life conflict, job overload, physical stress and intellectual stress.

Access to online management is initiated by calling the toll-free EAP number at 1 800 387-4765 for services in English or 1 800 361-5676 for services in French.

Specially qualified E-Counsellors deliver secure, confidential counselling through a therapeutic, one-on-one relationship.  E-Counselling can provide the perfect solution for single parents, shift-workers, or anyone for whom the rigidity of appointment scheduling can be a drawback.  Shepell•fgi's SSL-secure website and email encryption maintain the highest level of security for correspondence to and from members.

Access to E-Counselling is initiated by calling the toll-free EAP number at 1 800 387-4765 for services in English or 1 800 361-5676 for services in French.

The Smoking Cessation Program helps smokers become life long quitters. Get the extra support you need with two options in smoking cessation.  Through the Shepell•fgi Smoking Cessation Program, individual telephone counselling and a personal handbook will assist you to develop quitting skills proven to enhance success, and strategies to address urges and hard to handle situations.  Telephone counselling with Certified Smoking Cessation Counsellors occurs at your convenience.

The Shepell•fgi Stop Smoking Centre is an interactive and personalized online program designed with six major milestones to help you quit.  Access to the online program is initiated by calling the toll-free EAP number at 1 800 387-4765 for services in English or 1 800 361-5676 for services in French.

You can learn to make the food and nutrition choices that will lead you towards a lifetime of increased energy, stronger bodies and better overall health.  Access Nutrition Services through the EAP number, 1 800 387-4765 for services in English or 1 800 361-5676  for services in French.